If you like getting into the weeds, here’s everything behind our bushes.

What is the difference between IPL and Laser Hair Removal?

The main difference between IPL and laser is the type of light used. IPL or intense pulsed light, is a broadband pulsed light, whereas laser is a single monochromatic light source. IPL and laser technologies both target the melanin in the hair follicle and you can expect permanent results from both. Energy, frequency and hair colour are all determining factors in the efficacy of the treatment, while the light source, whether it is a laser or an intense pulsed flash light plays a minor role.

Does The Flasher 2.0 by Nood come with a warranty?

Yes! Each handset comes with a limited 1 year manufacturer’s warranty. If your handset stops working due to a manufacturing defect, it is eligible for a full replacement at no cost to you. You can read more details about our warranties here in our terms of service here.

Does IPL work on all skin types and hair colors?

Unfortunately not all hair and skin types are suitable for IPL treatment. Generally speaking, IPL and laser hair removal do not work on blonde and red hair or very dark skin. Check out our handy chart below for more information

*Smiley faces mean that Nood will work on that combo of skin and hair color. Sad faces means it likely will not be effective.

Is the treatment painful?

Unlike laser hair removal, IPL or intense pulsed light hair removal is generally considered to be much safer and less painful. This is because IPL uses a multi-spectrum bulb vs a single-wavelength laser. You may feel a slight tingle in sensitive areas during treatment, but it should not be painful.

Is the hair loss permanent?

You should see up to 80% hair removal following the scheduled treatment plan. When using your device, you are destroying hair follicles that are currently in the ‘anagen’ hair growth phase. It is possible that hairs that were not in the ‘anagen’ phase during treatment will still grow. This is why we recommend doing maintenance treatment once every 1-2 months as needed.

Can I use my The Flasher 2.0 by Nood over tattoos?

The short answer is no. The light energy will be more attracted to the pigments in the skin than the melanin in your hair, which can lead to bad skin reactions. You should always use your nood handset around your tattoos.

Does The Flasher 2.0 by Nood work for men?

Absolutely! Men and women can both use the Nood handset

I have PCOS will this work for me?

Yes! Our IPL handset can be used effectively on hormonal based hair growth.

Is IPL safe?

There have been numerous scientific studies on the effectiveness of IPL technology. See Pubmed for more information.

How often do I need to use The Flasher 2.0 by Nood ?

We recommend using your handset twice per week for the first two months to see permanent results and then once every 3-6 months as needed for touchup. There is no need to use it more than twice a week, as IPL is only effective in the growing phase of your hair cycle.

Which areas of my body can I use The Flasher 2.0 by Nood on?

The Nood handset is effective to use everywhere that hair grows, including your arms, underarms, hands, legs, chin, neck, back, and bikini line. It is not recommended to use around your eyes without protective eyewear.

Is IPL safe for me if I have epilepsy?

Unfortunately no. The flashing can be triggering for people with Epilepsy.

I am pregnant or breastfeeding. Can I use IPL?

There is no evidence that IPL is harmful to use during pregnancy, but we recommend waiting until after pregnancy to use our handset.

Can I tan before or after using The Flasher 2.0 by Nood?

For the health of your skin, it is recommended to wait at least 2 weeks after tanning before using your handset. If you have a sunburn, you should not use the device for at least one month.

Can I use The Flasher 2.0 by Nood after a spray-on tan?

No. You will need to wait until after your spray on tan has faded to use the handset effectively.

Can I use The Flasher 2.0 by Nood over freckles?

You should not use the Nood handset or do any IPL treatment over dark freckles or moles. Light freckles are fine.

Do I need to shave before each treatment?

Yes, you should shave the entire treatment area before using your handset. The easier it is for the light from the handset to hit your hair follicle the more effective it will be. The hair follicle does need to be intact for IPL to be effective, which means no waxing, plucking, threading or epilating before treatment.

What hair removal can I use between treatments?

You should only shave. Waxing, plucking, threading, and epilation can all reduce the effectiveness of your treatment. This is because the hair follicle needs to be in tact in order for IPL to work.

Will The Flasher 2.0 by Nood work on peach fuzz?

Yes! Nood is very effective in removing peach fuzz or thin hair as long as that hair is not light blonde.

Is The Flasher 2.0 by Nood safe on sensitive skin?

Yes! We’ve designed our handset to be effective and safe to use on individuals with sensitive skin.

How is the device powered? Does it come with a battery?

The device uses a standard wall outlet and needs to be plugged in during treatment. Don’t worry though. The cord is long enough so you can use it comfortably and conveniently wherever you choose.

Do I need to wear protective eyewear during my treatment?

If you’re using your device as directed, protective eyewear is not required. Our handsets come with a sensor that prevents them from flashing until the entire window is pressed against your skin.

How should I clean The Flasher 2.0 by Nood?

You can care for your handset by simply cleaning the window with a wet paper towel.

There is a black spot on the window of my handset, will it still work?

Yes. A black spot or dark window will not change the effectiveness of your device.

What’s the difference between the different settings?

Your device comes with 5 different intensity levels. These effect the amount of light that is delivered in each pulse. Generally speaking, the higher intensity level, the faster you’ll see results. However, we recommend starting at level 3 and working up or down based on your skin’s sensitivity. Do the highest level of intensity that your skin can tolerate. You’ll be able to tell how sensitive your skin is with 1-2 test flashes on the treatment area.

There’s a slight burning smell when using my handset. Is this normal?

Yes this is completely normal. Any remnant hair can be burned during the treatment process. This does not impact the effectiveness of the treatment.

Can I share The Flasher 2.0 by Nood with another person?

Yes of course. Share the love as much as you want. We highly recommend it!

Can I use The Flasher 2.0 by Nood with Retinol or acid based skincare treatments?

We recommend waiting at least 7 days to use retinol or acid based skincare treatments (i.e. Hyaluronic acid) before and after treatment with Nood.

Can I use The Flasher 2.0 by Nood if I take Accutane?

Accutane can greatly increase skin sensitivity. If you have taken or currently take Accutane, the safest time to start treatment with Nood is typically 6 months after completing Accutane.

Where is my order?

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

When should I file a Claim?

Marked As Delivered (Stolen)

  • Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered

  • In some cases, the Route Support team may require a police report before moving forward with an order issue

    Stuck In Transit (Lost)

  • For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date

  • For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date


  • Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered.
  • Why Add Extend Shipping Protection?

    Stop planning your day around a delivery. Extend offers 24/7 online support and hassle-free replacements without any additional fees in case your package is lost, damaged, or stolen.

    When should I reach out to Extend about an issue with my delivery?

    If your package is damaged, submit a service request as soon as it is delivered.

    If your package is lost or stolen, submit a service request 5 days after your estimated delivery date (typically found on the shipping carrier’s tracking site). For packages shipped outside the U.S., please wait 20 days after your estimated delivery date.

    How do I submit a service request with Extend?

    Simply contact Extend online or by phone at (877) 248-7707. If your request is approved, Extend will replace your product on behalf of nood. You will receive a store credit or gift card for the value of the product plus shipping costs and taxes so you can order a replacement product quickly. In some cases, the replacement product will be shipped directly to you by nood.

    For more details read Extend’s Shoppers Guide to Shipping Protection.

    What products are eligible for a return?

    As of now, The Flasher 2.0, and bundled product offerings that include the Flasher 2.0 are eligible for the 90 Day Money Back Guarantee when ordered directly from Nood.

    Our skincare products, such as The Reviver, The Revealer, and The Glow Up, are final sale and non-refundable, except in cases where the product is damaged or defective. This policy applies to all orders, including subscriptions, unless the item is part of a bundled product offering, such as The Noodist Kit or The Noodist Pro Kit.

    The Eraser may be returned unopened for a refund within 30 days of purchase. Devices that have been used cannot be returned or refunded.